From: Glenn Cook (pule67@hotmail.com)
Date: Sun Nov 26 2000 - 15:07:33 EST
David
I am in the US, so it is easier for me to call them so I did and talked to a
lady by the name of Colleen. She said that the automated e-mail does not
always pick up the discounts. To go to your Order Status on the web site
and it should give you the correct price.
Also, that the automated phone menus will give you the full price, and even
say that your credit card will be charged the full price, but that also is
wrong, but not to worry you will get the coupon discount
A strange system, I must say. But she assured me (for whatever value that
has)that everyone will get the proper price.
I would look at your Order Status on the web and see if it shows the proper
price. If not get an e-mail off to them.
She said that the e-mails were triggered by the fact that the web site said
they would be shipped by 30 Nov. 2000 and they will not be able to meet that
date as the publisher has not supplied the books yet.
I did not use your name, but only talked in general and explained it as a
problem some were having. She did not have a new date for shipping.
I hope this is of some help.
Glenn Cook
P.O. Box 123
Aurora, Utah
84620
----- Original Message -----
From: "One of the McKays" <musicke@ozemail.com.au>
To: "Biblical Greek" <b-greek@franklin.oit.unc.edu>
Sent: Sunday, November 26, 2000 3:21 AM
Subject: [b-greek] Barnes and Ignoble?
> I have just received the following message from Barnes and {Ig]Noble:
>
> Despite our efforts, we were unable to ship the following title(s) in the
> expected time frame.
>
> Below are the revised details of your order. As a part of our ongoing
> customer service commitment to keep you informed, we will send you an
> e-mail as soon as the title ships.
>
> [snip boring stuff]
> Please accept our sincerest apologies for any inconvenience you
> experienced.
>
> -The Booksellers at Barnes & Noble.com-
>
> *****************************************************************
> The following title has been backordered:
> QTY PRICE TITLE (Expected Ship Date)
> --- ----- ------------------------------ ------------------
> 1 $52.00 A Greek-English Lexicon of the 12/17/2000
>
> I understood I was getting it for $US42.
>
> Jim! Get down off the roof! You were right!
>
> Why do people offer to supply stuff they ain't got?
>
> BTW, We have 12 months per year in Australia, not 17! I guess this is to
> allow more time to clear up the recent election fiasco.
> David McKay
> musicke@ozemail.com.au
>
>
> ---
> B-Greek home page: http://metalab.unc.edu/bgreek
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